t333 Privacy Policy

t333 is Bangladesh's trusted online betting and casino platform, serving players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh. We take our responsibility to protect your personal data with the utmost seriousness. This Policy applies to all personal data we process in connection with your use of the t333 platform, including our website, mobile interface, live chat support, and any associated communications.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are available on the t333 platform. In the event of any conflict between this Policy and the Terms & Conditions on matters relating to data privacy, this Policy shall prevail.

The English-language version of this Privacy Policy is the sole binding version. Where any translated version of this document exists for informational purposes, the English text takes precedence in all matters of interpretation.

When you register for a t333 account or interact with our platform, you provide us with the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, and national identity card (NID) number or passport number as part of our Know Your Customer (KYC) verification process.
• Contact Data: Mobile phone number, email address, and residential address (including city or district within Bangladesh).
• Financial Data: bKash account number, Nagad account number, Rocket (Dutch-Bangla Bank) account number, Upay account number, Visa or Mastercard card details (card number, expiry date) as required to process deposits and withdrawals.
• Account Data: Your chosen username, encrypted password, account preferences, communication preferences, and responsible gaming settings.
• Verification Documents: Copies or photographs of identity documents submitted for KYC verification, including national identity cards, passports, and any supporting documentation requested by our compliance team.
• Support Communications: Records of your communications with t333 customer support via live chat, email, or any other channel, including the content of those communications.

When you access or use the t333 platform, we automatically collect certain technical and behavioural data, including:

• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages viewed, features accessed, game sessions initiated, bet history, deposit and withdrawal transaction logs, session start and end times, and click-path data.
• Location Data: Approximate geographic location derived from your IP address, used to verify that you are accessing the platform from a permitted location.
• Cookie Data: Data collected via cookies and similar tracking technologies as described in Section 6 of this Policy.

In certain circumstances, t333 may receive personal data about you from third-party sources, including:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) in connection with transaction verification and fraud prevention.
• Identity verification and KYC service providers used to confirm the authenticity of documents you submit.
• Fraud detection and anti-money laundering (AML) screening services that cross-reference your details against relevant databases.
• Analytics partners who provide aggregated and anonymised data to help us understand platform usage patterns.

t333 uses personal data collected from players for the following purposes. We will not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your consent or as otherwise permitted by applicable law.

t333 processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of your player account agreement with t333, including account registration, payment processing, bet settlement, and customer support.
• Legal Obligation: Processing is required for t333 to comply with applicable legal obligations, including KYC and anti-money laundering (AML) verification requirements and fraud reporting obligations.
• Legitimate Interests: Processing is necessary for the pursuit of t333's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and platform analytics — provided those interests are not overridden by your rights and interests.
• Consent: Where t333 relies on your consent as the basis for processing (for example, for sending promotional communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

t333 shares personal data with carefully selected third-party service providers who assist in delivering the platform and its associated services. These providers are permitted to use your data only for the specific purposes for which they have been engaged, and are contractually required to maintain confidentiality and implement appropriate security measures. Categories of service providers include:

• Payment processing providers (bKash, Nagad, Rocket, Upay, Visa/Mastercard network processors)
• Identity verification and KYC platform providers
• Fraud detection and AML screening services
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — limited to the data necessary for game session delivery
• Cloud hosting and data centre infrastructure providers
• Customer support platform providers (live chat infrastructure)
• Platform analytics providers (receiving anonymised and aggregated data only)

t333 may disclose your personal data to law enforcement agencies, regulatory authorities, or other governmental bodies where we are required to do so by applicable law, court order, or regulatory direction. We will not disclose more data than is required to satisfy the specific legal obligation in question.

In the event of a merger, acquisition, restructuring, or sale of all or part of t333's business or assets, personal data held by t333 may be transferred to the acquiring entity as part of that transaction. In such circumstances, t333 will take reasonable steps to ensure that the acquiring entity is bound by privacy obligations that are at least equivalent to those set out in this Policy, and will notify affected players of the transfer.

t333 does not sell, rent, lease, or otherwise commercially exploit your personal data to any third party for that party's independent marketing or business purposes. This commitment applies without exception.

t333 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. The following categories of cookies are used:

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling functional cookies may affect some features of the t333 platform, such as the ability to retain your language and preference settings between sessions. Disabling strictly necessary cookies will prevent you from being able to use the platform at all, as these cookies are fundamental to platform security and session management.

t333 retains personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following general retention principles apply:

• Active Account Data: Personal data associated with an active player account is retained for the duration of the account relationship and for a defined period thereafter (typically five years from the date of account closure) to satisfy legal, regulatory, and audit requirements.
• Financial Transaction Records: Records of deposits, withdrawals, and bet history are retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping obligations.
• KYC and Verification Documents: Identity documents and verification records are retained for a minimum of five years from the date of submission or account closure, whichever is later, for AML compliance purposes.
• Support Communications: Records of customer support interactions are retained for three years from the date of the interaction, or longer if the interaction relates to an active dispute or legal matter.
• Marketing Data: Where consent for marketing communications has been withdrawn, your contact details will be removed from marketing distribution lists within 30 days of receiving your withdrawal request. A suppression record will be retained to prevent inadvertent future contact.
• Cookie and Analytics Data: Anonymised analytics data may be retained indefinitely for platform improvement purposes. Cookie data tied to individual sessions is deleted at session end or within the cookie's defined lifespan, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual player. t333 conducts periodic data audits to ensure that data is not retained beyond its defined retention period.

t333 implements a multi-layered security framework to protect personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

• SSL/TLS Encryption: All data in transit between your device and t333's servers is encrypted using industry-standard SSL/TLS protocols. Our platform enforces HTTPS across all pages and interfaces.
• Password Security: Player passwords are stored using strong, industry-standard cryptographic hashing algorithms. Plaintext passwords are never stored or transmitted.
• Access Controls: Access to systems containing personal data is restricted to authorised t333 personnel on a strict need-to-know basis. Multi-factor authentication is required for all administrative access to production systems.
• Server Security: t333's server infrastructure is hosted in secured data centres with physical access controls, 24/7 monitoring, redundant power and network connectivity, and automated intrusion detection systems.
• Regular Security Audits: t333 conducts periodic security assessments and vulnerability testing to identify and remediate potential weaknesses in the platform's security posture.
• Employee Training: All t333 staff members who handle personal data undergo mandatory data protection and security training upon onboarding and at regular intervals thereafter.
• Incident Response: t333 maintains a documented data breach response plan. In the event of a security incident affecting player data, t333 will notify affected players and take immediate remediation steps as required by applicable law.

As a player on the t333 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via 24/7 live chat on the platform, or by email at [email protected] (plain text — not a clickable link).

• Right of Access: You have the right to request a copy of the personal data t333 holds about you, together with information about how that data is being used.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data held about you is corrected or completed without undue delay.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. This right is subject to t333's legal and regulatory obligations to retain certain data for defined periods.
• Right to Restrict Processing: You have the right to request that t333 restricts the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to t333 in a structured, machine-readable format, and to request that this data be transmitted to another service provider where technically feasible.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of legitimate interests. t333 will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is required for legal claims.
• Right to Withdraw Consent: Where t333 processes your data on the basis of consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

t333 will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by up to an additional 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.

The t333 platform integrates games and services from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play games delivered by these providers, certain session and gameplay data is transmitted to the respective game provider in order to deliver the game experience and calculate outcomes. Each game provider operates under its own privacy practices and data protection obligations.

t333 selects game providers that maintain high standards of data security and player protection. All game providers integrated into the t333 platform are contractually prohibited from using player data received through t333 for any purpose other than delivering the game session for which the data was shared.

t333's Privacy Policy does not extend to any third-party website, service, or application that you may choose to access independently and that is not part of the t333 platform. t333 is not responsible for the privacy practices of such third-party services, and we encourage you to review the privacy policies of any third-party service you use.

t333 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, updates to applicable law, or improvements to our platform. When material changes are made to this Policy, we will notify registered players via in-platform notification or by email to the address held on your account.

We encourage you to review this Privacy Policy periodically to stay informed about how t333 protects your personal data. The "Last Updated" date at the top of this page reflects the date on which the most recent version of the Policy was published. Continued use of the t333 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

Where changes to this Policy require a new form of consent from you (for example, where we introduce a new purpose for processing your data that requires your permission), we will seek your explicit consent before processing your data for that new purpose.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way t333 handles your personal data, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within 5 business days.

If you are not satisfied with t333's response to your privacy enquiry or data rights request, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. t333 will cooperate fully with any investigation conducted by a competent authority in relation to a complaint about our data processing practices.

For urgent concerns relating to suspected unauthorised access to your account, suspected identity theft, or any security incident you believe may have affected your personal data, please contact our 24/7 live chat support immediately so that our security team can take prompt action.